A mobile work order is simply a work order that can be accessed and processed on a mobile device, instead of by hand (on paper) or on a desktop computer. Employees might access mobile work orders on a tablet, phone or laptop, depending on their preferences and working conditions.
All work orders share some basic characteristics:
- A task or job usually done for a customer
- Scheduled or assigned to an employee
- Additional information attached to the order as needed
But the depth and breadth of the information in your work orders can depend on many factors, including:
- Industry
- Business processes
- ERP setup
- Industry regulations
- Data collection methods and processes
- Access to additional information, like manuals, customer history, etc.
If you need to send and receive a lot of information in your work orders, keeping track of everything on paper can be cumbersome (and easy to misplace). If you can only access work orders on a desktop computer, you might find yourself walking back and forth to the computer multiple times to complete a single order. Mobile work orders eliminate both these problems by putting the order—and all the required information about the order—at their fingertips exactly when they need it.
