Customer Story

Park & Natur – Reduced maintenance costs paid for the project in the very first year

December 20, 2017

The City of Gothenburg´s Parks and Nature Administration – Park & Natur – manages parks, plants, squares, natural areas, lakes and watercourses, etc., and also carries out street cleaning and winter road maintenance on request. Clients include departments within the City of Gothenburg as well as property owners and private customers.

In order to keep track of all contracts, clients, objects and services, the office has been using the business system IFS Applications and a separate, geographical information system. Over the years, a large number of adaptations had been made to the administration’s IFS system. This has led to significantly reduced annual maintenance costs. We were commissioned to reduce maintenance costs while retaining IFS and extending the technical lifespan.

We created a more efficient process and got rid of all add-ons in IFS. We integrated the digital maps with the business system and created a framework for applications so that new ones can be easily installed. We created an application in which the customer can register all client and contract related information, which is then forwarded to IFS. The result is invoicing documents, which are sent to the administration’s invoicing system.