Jula uses Novacura Flow for digitalization

This is a success story about how Rejmes Bil AB, located in the southwest of Sweden, started their journey from working without clear processes and metrics to become the best in profitability and customer satisfaction by having a strong management and a conviction in the importance of knowing your numbers and processes. In this blog post we will focus on what we at Novacura have contributed with, the IT Platform that Rejmes Bil needed to fulfill their goals and optimize their business processes. Problem The CEO, Einar Gudmundsson, worked in close contact with a Lean expert to steer the company into control and was in need of an agile and flexible IT solution that could serve their needs rather than the other way around. The first challenge, and when Novacura came into the picture was to provide a solution for their daily stand-up meetings. Traditional BI (Business Intelligence) tools fell short due to their read-only nature as a big part of the need was to set targets for each KPI (Key Performance Indicator) and create actions when a KPI is not fulfilled. And what many companies miss when they look at numbers and decide on actions; to follow up on the results (or lack thereof) of the actions. The need to manage individual’s targets and actual KPI values What KPI to measure, how to fetch the data, and to whom the KPI applies to are important decisions to make. With Novacura Flow Portal we have set up so that Rejmes can create different TTBs’ (Team Target Boards), to which you assign roles or users. Each TTB then consists of different processes, which in turn contains the KPI Actual value and the KPI Target (for that user or role, and that week). The initial solution (pre-Novacura) was to have a clerk that manually searched the systems for the KPIs’ and put sticky notes on a whiteboard. As the number of KPIs’ grew this quickly became unsustainable. The lack of functionality in digital solutions Rejmes Bil, as they were in a very transformative state, needed agile software to fit their processes and quick change of ideas. At the same time, they need system rigidity to provide back-end things like connectors to many different systems, the possibility to sync users. And also, a stable front end with existing iOS native apps and web support. It seemed to be many BI tools that could connect to different systems and display the values. The issue was, as mentioned earlier, the lack of write-back possibilities in those systems – to set targets and create the tasks to address the non-fulfilled KPI’s and, perhaps the most important, to follow up on the action taken. It must be easy to locate if there is a need to adjust any action related to a KPI. In the Lean world, it’s called Plan Do Check Act (PDCA). Luckily, the low-code platform Novacura Flow Portal could take them all the way with a so-called Team Target Board (TTB). Solution Once the TTB solution started to take shape, Rejmes Bil quickly realized the efficiency and flexibility […]

The Norwegian Directorate for Civil Protection and Emergency Planning (DSB) is a government organization tasked with protecting Norway and it’s citizens from natural disasters and other non-military threats to safety. As a national organization, DSB is responsible for collecting and organizing information across local, regional, and national offices so that they can quickly respond to threats and provide up-to-date information back to the government. Challenges: Collect and organize data from 20 offices nationwide Manage training and deployment for 8,000 personnel Provide up-to-date national data to the government The Norwegian Directorate for Civil Protection and Emergency Planning (DSB) is a government organization tasked with protecting Norway and its’ citizens from natural disasters, corporate accidents, and other non-military threats to safety. Working under the Minister of Justice and the Police they handle everything from training personnel for disaster response, crisis response, performing studies to assess potential risks, cooperation between military and civilian agencies, and data management in each of these areas. Novacura Flow is to be used by the Norwegian Civil Defense. The Norwegian Civil Defense is subordinate to the Norwegian Directorate for Civil Protection and Emergency Planning (DSB). Over the years their over 20 locations have utilized different and sometimes outdated tools and software systems to manage the operations listed above. The Civil Defense realized these systems were undependable and the process of compiling all the data had become a tedious task. According to Lars Sørsdal, Head of Investigation, Operation, Plan and Exercise: Novacura Flow made it much more efficient for us. Our ERP system [IFS Applications] is very good but we see that Novacura Flow on top of it makes it easier to retrieve exactly the data we want to see. Lars Sørsdal Head of Investigation, Operation, Plan and Exercise This project demonstrates how ERP for civil protection organizations can be enhanced with low-code solution.Novacura was brought in to help standardize the processes for each of the various functions that DSB was involved in. Using a combination of IFS Applications and Novacura Flow, the team built a custom emergency management software solution that improved emergency request handling by: Standardizing operations and automating manual processes Instantly capturing data in the field with a mobile app’s  Improving visibility across civil defense districts with a universal dashboard Replacing outdated systems Over the years DSB and it’s twenty civil defense districts utilized different and sometimes outdated software systems to manage their operations. The Civil Defense realized that their systems were unreliable and were looking for a way to streamline its processes. Solution: Digitalizing pen and paper processes Engineering one standard process for all offices Reporting via mobile apps to a universal dashboard Replacing multiple specialty systems with IFS and Novacura Flow When Novacura was brought on the first obstacle to overcome was creating standard processes for each of the various functions DSB was involved in. Using a combination of IFS and Novacura, our consultants were able to define and implement standard procedures for the entire organization. This endeavor also meant capturing and migrating existing data from disparate legacy systems. We have eight thousand conscripts who […]