It is easy to log the information, even to add pictures as additional information. The technician can report observations, alerts, and closure notes. All documentation is linked to the task and stored in the IFS FSM immediately. The manager will be updated when a task is completed.
But what if there is no internet connection? – No worries.
The application reads the data and stores it locally. The user can read and modify the data and will be synchronized as soon as you are re-connected.
There is much more to discover about this application and our BPM platform Novacura FLOW.
Click here to watch the video and get a practical example of how it works!
